AWS Supports You | Explaining the AWS Enterprise and Business Support Offerings

82 Views

Thanks! Share it with your friends!

You disliked this video. Thanks for the feedback!

Published Feb 17, 2025

We would love to hear your feedback about our show! Please take our survey here: https://amazonintna.qualtrics.com/jfe/form/SV_bwtyv485eGh1Jb0

AWS Supports You: Explaining the AWS Enterprise and Business Support Offerings gives viewers on the twitch.tv/aws channel an overview of support plans and targeted use cases, a deeper view of Enterprise On-Ramp, customer benefits, and the top three programmatic features. This episode originally aired on August 22nd, 2022.

Intro 0:00
AWS Premium Support Offerings 02:41
Enterprise On-Ramp 06:47
Customer Outcomes 14:13
Top Support Offerings 18:29
Conclusions 46:30

Helpful Links:
AWS re:Post - https://repost.aws https://repost.aws/

Learn more about Trusted Advisor -https://aws.amazon.com/premiumsupport/technology/trusted-advisor/

Learn more about case creation here - https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

Tips for Creating a Support Case - https://aws.amazon.com/premiumsupport/knowledge-center/information-support-case/

AWS Health Dashboard - https://aws.amazon.com/premiumsupport/technology/aws-health-dashboard/

Integrating with AWS Compute Optimizer - https://docs.aws.amazon.com/awssupport/latest/user/compute-optimizer-with-trusted-advisor.html

TA Organizational View - https://docs.aws.amazon.com/awssupport/latest/user/organizational-view.html

TA Dashboard - https://www.wellarchitectedlabs.com/cost/200_labs/200_cloud_intelligence/trusted-advisor-dashboards/

Trusted Advisor Priority- https://aws.amazon.com/blogs/aws/aws-trusted-advisor-new-priority-capability/

Support Automation Workflows (for Enterprise/Business Support customers) - https://docs.aws.amazon.com/systems-manager/latest/userguide/automation-walk-support.html

Subscribe:
More AWS videos - http://bit.ly/2O3zS75
More AWS events videos - http://bit.ly/316g9t4

ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.

#AWS #AmazonWebServices #CloudComputing