Creating a culture of customer satisfaction: how it leads to word-of-mouth promotion

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Published Feb 22, 2025

As a Support Engineer for five years, this presenter interacted with many users and customers. Learn more about how to build brand ambassadors and create a culture of customer satisfaction.

Topics include:

the importance of customer satisfaction,

strategies to create connection and engagement,

psychological and emotional factors influencing satisfaction,

how to use these elements to build brand ambassadors.

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