GoDaddy Conversations: How to Use Your Existing Phone Number

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Published Feb 16, 2025

In this video, we'll show you how to use your existing phone number with GoDaddy Conversations. Before we dive in, there are a few things to remember. Make sure your current carrier confirms that your account is active and your number can be ported. While GoDaddy doesn't charge for transferring numbers, you may be responsible for fees from your current carrier. Additionally, remember that you can't use GoDaddy Conversations for 911 or emergency calls, and some platforms won't send two-step verification codes to non-cellular numbers. To transfer your number, you'll need a paid GoDaddy Conversations Plan. If you're currently on a Conversations free trial, hold off until that trial ends.

To get started with transferring your number, get in touch with a GoDaddy guide at 480-366-3550. They'll help you get a paid plan if needed and guide you to a link to submit your transfer form. From there, GoDaddy will communicate directly with your current carrier to complete the transfer, which usually takes five to 10 business days. If there's any downtime, it'll be minimal, and you'll receive an email confirmation once the transfer is complete. That's how you can use your existing phone number with GoDaddy Conversations. Thanks for watching!