NOW in 60: Juniper AI Care Services

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Juniper is changing the support experience with an innovative SaaS-based service model that harnesses the ​power AI, transforming it from manual and reactive to automated and proactive. With Juniper AI Care Services, choose the right service level to support your networking objectives — Juniper AI Care, Advanced Care, or Ultimate Care.
* All levels of AI Care offer:
- 24x7 technical support
- Juniper Support Insights with its life cycle dashboards
- Dedicated onboarding support, training and education
* AI Advanced Care adds to that:
- A named technical liaison
- Feedback on your Mist network design and implementation plans
- Priority access to senior engineers
- A faster SLA
- Monthly operations reviews
* AI Ultimate Care adds even more with:
- Full AI Accelerate Service to aid in the design, configuration, and rollout of your Mist network
- Proactive monitoring of your AI-Native network to optimize the value of your Mist experience
- Quarterly business reviews and proactive account management

Services for Campus and Branch
https://www.juniper.net/us/en/services/services-for-campus-and-branch.html
Category
Juniper Networks
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