How do I use SSM Agent logs to troubleshoot issues with SSM Agent in my managed instance?

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Published Feb 17, 2025

For more details on this topic, see the Knowledge Center article associated with this video: https://repost.aws/knowledge-center/ssm-agent-logs

Supplemental Links:
https://docs.aws.amazon.com/systems-manager/latest/userguide/ssm-agent-technical-details.html#credentials-precedence

Olwi shows you how to use SSM Agent logs to troubleshoot issues with SSM Agent in my managed instance | Amazon Web Services.

0:00 Introduction
0:34 Three main conditions for the agent to function properly
1:02 Linux instances
1:26 Windows instances
2:37 Service Endpoints
4:41 Closing

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