What do I do if I'm having trouble signing in to or accessing my AWS account?

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Published Feb 17, 2025

For more details on this topic, see the Knowledge Center article associated with this video: https://repost.aws/knowledge-center/sign-in-account

Supplemental Links:
https://docs.aws.amazon.com/signin/latest/userguide/troubleshooting-sign-in-issues.html
https://repost.aws/knowledge-center/reopen-aws-account
https://repost.aws/knowledge-center/create-and-activate-aws-account
https://repost.aws/knowledge-center/lost-broken-mfa
https://support.aws.amazon.com/#/contacts/aws-account-support/

Ashleigh shows you how to access your AWS account when you are having trouble signing in | Amazon Web Services.

0:00 Introduction
0:24 Common reasons that prevent you from accessing your AWS account
2:31 AWS customer support
3:10 Closing

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