QnABot Client Filter and Amazon Connect Live Chat

62 Views

Thanks! Share it with your friends!

You disliked this video. Thanks for the feedback!

Published Feb 17, 2025

This video demonstrates new features in QnABot 5.1 and Lex Web UI 0.19.1.
Client filtering lets you set a filter value for each question in QnABot. This allows you to keep questions for multiple departments/clients in a single QnABot instance and control which set of questions are active by sending in a client filter parameter.
Live chat is a new feature of Lex Web UI that lets you connect your chat widget to a live agent in Amazon Connect.

Learn more:
Chatbot Blog - https://go.aws/3mJSYkl
AWS Lex Web UI Github - https://bit.ly/3sLVTws
AWS QnABot - https://go.aws/3qyPxOt
Integrating Amazon Connect with AWS QnABot - https://www.youtube.com/watch?v=ooVWRdKq698
QnABot Blog - https://go.aws/3HfNupc

Subscribe:
More AWS videos - http://bit.ly/2O3zS75
More AWS events videos - http://bit.ly/316g9t4

ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.

#AWS #AmazonWebServices #CloudComputing #AWSDemos