AWS CCI - Post-call Analytics Solution | Amazon Web Services

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CCI Post-Call Analytics solutions provide insights from recorded conversations that help agents and supervisors better understand customer needs, identify call drivers, and detect emerging trends.


Learn more at: https://go.aws/3CfqqYt


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#AWS #ContactCenterAnalytics #AWSCCI #ContactCenterIntelligence #AmazonTranscribe #AmazonLex #AmazonComprehend #AmazonKendra #AmazonWebServices #CloudComputing
Category
Amazon Web Services
Tags
AWS, Amazon Web Services, Cloud
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